How can we help?

Browse setup guides, billing questions, and integration docs — or reach the team directly if you can't find what you need.

Browse by topic.

The most common places teams start.

Getting started

Import your roster, configure approval routing, and go live in a single day.

Scheduling & approvals

Set up coverage rules, shift swaps, and multi-step approval chains.

Security & SSO

Encryption details, single sign-on setup, and audit log configuration.

Integrations & API

Connect Slack, calendars, payroll, and HRIS, or build on the public API.

Billing & plans

Upgrade, downgrade, seat changes, invoices, and payment methods.

Reporting

Build dashboards, schedule exports, and understand what each metric measures.

Frequently asked.

Still stuck? Contact support and we'll get back to you within a day.

Most teams import their existing roster and schedule, configure approval routing, and go live within a single day.

Yes. Nuclear Software accepts CSV and XLSX imports for rosters, schedules, and approval chains.

Data is encrypted in transit and at rest. Enterprise plans add single sign-on and detailed audit logs.

Visit our status page for live uptime and incident history.